The 2024 Mercedes‑EQE 350 SUV manual offers owners comprehensive guidance on operation, maintenance, and safety. It covers battery care, charging, infotainment, and driver‑assist systems, ensuring optimal performance and compliance with Mercedes‑Benz standards. It also details warranty terms and safety!!!!
1.1 Purpose and Scope
The EQE350 SUV Owner’s Manual is designed to provide a complete reference for all aspects of vehicle operation, maintenance, and safety. Its purpose is to equip drivers, service technicians, and fleet managers with clear, concise instructions that align with Mercedes‑Benz’s commitment to quality and innovation. The manual covers the entire lifecycle of the EQE350 SUV, from initial setup and daily driving to advanced diagnostics and warranty procedures. It explains how to use the electric powertrain, battery management system, and charging infrastructure, while also detailing the integration of infotainment and driver‑assist technologies. By offering step‑by‑step guidance, troubleshooting tips, and safety warnings, the manual ensures that users can maximize performance, extend component longevity, and comply with regulatory requirements. The scope extends to all model variants, including the 300, 350, and 500 EV 4MATIC configurations, and incorporates updates for 2023, 2024, and 2025 model years. It serves as the authoritative source for technical specifications, operating limits, and recommended service intervals, thereby supporting responsible ownership and fostering a reliable driving experience for every EQE350 SUV enthusiast.
Owners review safety data, follow charging guidelines, keep software updated!! The manual also outlines the warranty coverage, including battery replacement terms and the procedures for reporting defects. Regular checks of tire pressure, brake wear, and battery health are recommended to maintain peak efficiency and safety.
1.2 Target Audience
The primary audience for the EQE350 SUV Manual consists of new vehicle owners, licensed drivers, and authorized service technicians who require detailed operational knowledge of the 2024 Mercedes‑EQE350 SUV. Owners benefit from sections on battery care, charging protocols, and infotainment usage, while technicians rely on the diagnostic guidelines, fault codes, and repair procedures. The manual also serves fleet managers and corporate drivers who need to understand compliance with warranty terms, safety regulations, and energy‑efficiency best practices. Additionally, the document is useful for aftermarket parts suppliers and parts distributors who must reference OEM specifications for accurate component replacement. All users are expected to possess a basic understanding of electric vehicle terminology and a willingness to follow safety precautions. The manual is written in clear, concise language, supplemented with diagrams, tables, and step‑by‑step instructions to accommodate both novice and experienced drivers. By addressing the needs of these distinct groups, the manual ensures that every stakeholder can operate, maintain, and support the EQE350 SUV effectively and safely. This manual also includes a detailed troubleshooting guide, a comprehensive list of spare parts, and a step‑by‑step procedure for updating the vehicle’s firmware, ensuring that owners and technicians can maintain optimal performance and comply with evolving safety standards. The guide also lists error codes and gives reset steps for quick fixes now.
Vehicle Overview
The 2024 Mercedes‑EQE350 SUV blends luxury with electric efficiency. It offers dual‑motor power, 80 kWh battery, 400 kW output, 12.3‑inch digital cluster, 10.25‑inch infotainment, and advanced driver‑assist. 4MATIC all‑wheel drive ensures smooth handling and safety. Its cabin offers premium sound and seats.
2.1 Model Variants and Specifications
The 2024 Mercedes‑EQE350 SUV is offered in Base, Premium, and Sport trims. All share an 80 kWh battery and dual‑motor AWD, but differ in power, interior, and options. Base delivers 400 kW (544 hp), 770 Nm, 0‑100 km/h in 4.5 s, 600 km WLTP range. Premium ups to 420 kW (571 hp), 800 Nm, adds 12.3‑inch digital cluster, 10.25‑inch touchscreen, premium audio; Sport offers 450 kW (612 hp), 850 Nm, sport suspension, larger display, carbon‑fiber theme. All use a 7‑speed dual‑clutch, adaptive suspension, 120 kW fast‑charging (80 % in 30 min). Dimensions: 4,950 mm L, 1,950 mm W, 1,650 mm H, 2,950 mm wheelbase; curb weight 2,200‑2,400 kg. Standard safety: active brake assist, lane‑keeping, 360° camera. Optional MBUX AR, head‑up display, 48‑V mild‑hybrid. Aerodynamics: Cd 0.24, frontal area 2;4 m².
Charging uses 11 kW AC onboard and up to 120 kW DC via CCS Combo 2. Battery management monitors temperature, SOC, health. Regenerative braking modes: Eco, Normal, Sport. Connectivity: OTA updates, Apple CarPlay, Android Auto, Wi‑Fi hotspot. Interior: ventilated seats, ambient lighting, panoramic sunroof. Exterior: LED headlamps, distinctive grille, low stance. Safety suite: pre‑collision assist, blind‑spot monitoring, adaptive cruise with traffic jam assist. All comply with Euro 6d‑TDI and qualify for incentives. The EQE350 SUV blends performance, luxury, and sustainability.
The infotainment runs on MBUX with a 12.3‑inch touchscreen, voice control, and a driver‑assist display. Dual‑zone climate, heated/cooled seats, 360° camera aid parking. Battery pack uses modular design for future upgrades and better thermal management. Software supports OTA updates for feature enhancements. A 48‑V mild‑hybrid assists acceleration, improving efficiency!
2.2 Key Features and Innovations
Mercedes‑Benz’s EQE350 SUV introduces a suite of cutting‑edge technologies that redefine electric luxury. The 80 kWh battery delivers 600 km WLTP range, while a 120 kW DC fast‑charge port brings the pack to 80 % in 30 min. Dual‑motor AWD supplies 400 kW (544 hp) and 770 Nm, enabling 0‑100 km/h in 4.5 s. The vehicle’s 7‑speed dual‑clutch, adaptive suspension, optimize torque delivery and efficiency. MBUX with a 12.3‑inch touchscreen, voice‑activated controls, and an augmented‑reality head‑up display offers intuitive connectivity. Safety is bolstered by active brake assist, lane‑keeping, 360° camera, and traffic‑jam assist. Interior luxuries include ventilated seats, ambient lighting, panoramic sunroof, and dual‑zone climate. Exterior styling features LED lighting, a distinctive grille, and a low stance. Software‑driven OTA updates keep the system current, while the modular battery design supports future capacity upgrades. All systems integrate seamlessly, delivering performance, safety, and sustainability.
The EQE350 SUV also pioneers a modular battery architecture that allows for future expansion, enabling owners to upgrade capacity without replacing the entire pack. Its regenerative braking system offers three modes—Eco, Normal, and Sport—providing tailored energy recovery. The vehicle’s lightweight construction uses high‑strength aluminum and carbon‑fiber components, reducing mass and improving efficiency. Advanced driver‑assist systems include predictive cruise control, blind‑spot monitoring, and an active lane‑change assistant that uses radar and cameras to maintain safe distances. Connectivity is enhanced by 5G‑ready modules, allowing real‑time traffic data and over‑the‑air diagnostics. Interior tech features a dual‑screen layout, with a 10.25‑inch central display and a 12.3‑inch instrument cluster that can be customized via the MBUX system. The cabin also hosts a premium sound system, ambient lighting, and a panoramic roof that extends to the rear seats. —2026!!!!
Powertrain and Battery Details
The EQE350 SUV employs dual electric motors delivering 400 kW and 770 Nm, paired with an 80 kWh battery that offers 600 km WLTP range. Fast charging up to 80 % in 30 min, regenerative braking, and a modular pack enable efficient, high‑performance driving. Lightweight design. It modular architecture supports upgrades
3.1 Electric Motor Configuration
The 2024 Mercedes‑EQE 350 SUV features a sophisticated dual‑motor architecture that delivers both performance and efficiency. The front‑mounted permanent‑magnet synchronous motor produces 170 kW (230 hp) and 400 Nm of torque, while the rear‑mounted induction motor supplies an additional 230 kW (310 hp) and 370 Nm. Together, the combined output reaches 400 kW (540 hp) and 770 Nm, enabling rapid acceleration (0‑100 km/h in 4.5 s) and smooth power delivery across all driving modes. Each motor is equipped with a high‑temperature liquid cooling system that maintains optimal operating temperatures, reducing thermal stress and extending component life. The motors are integrated into a single, lightweight aluminum housing that also serves as a structural element of the vehicle’s rear axle, contributing to a low center of gravity and improved handling dynamics. Advanced power electronics, including a dual‑stage inverter and a high‑efficiency DC‑DC converter, manage power flow between the battery, motors, and auxiliary systems. The system’s regenerative braking capability captures kinetic energy during deceleration, converting it back into electrical energy and charging the 80 kWh battery pack. This regenerative process is finely tuned to provide a natural, linear braking feel while maximizing energy recovery. The modular motor design allows for future upgrades, such as higher‑power variants or integration of additional traction control features, without significant redesign of the vehicle’s architecture. Mercedes‑Benz’s proprietary software continuously monitors motor temperature, battery state of charge, and vehicle dynamics, enabling predictive maintenance and real‑time optimization of performance and range. The integration with the vehicle’s chassis control system ensures handling and a driving experience across road conditions!!! All components are certified to meet ISO 26262 functional safety standards.
3.2 Battery Capacity and Management
The 2024 Mercedes‑EQE 350 SUV is powered by an 80 kWh lithium‑ion battery pack situated beneath the rear cargo area. The pack comprises 6,000 individual cells organized in a 4‑in‑1 module layout, allowing for rapid thermal management and redundancy. Battery management software, built on Mercedes‑Benz’s MBUX‑BMS platform, continuously monitors cell voltage, temperature, and state of charge (SOC) to maintain optimal performance and longevity. The system employs a dual‑zone cooling strategy: a liquid‑cooled front zone for high‑power discharge and a passive air‑cooled rear zone for steady‑state operation. This design keeps cell temperatures between 20 °C and 40 °C, reducing degradation and extending the battery’s 8‑year or 200,000‑km warranty. The BMS also manages a 10 kWh auxiliary battery that powers the vehicle’s electronics, climate control, and infotainment. Users can view real‑time battery status via the central infotainment display, which provides range estimates, charging times, and health diagnostics. Fast‑charging capability is supported up to 200 kW on DC chargers, enabling a 10‑to‑80 % charge in approximately 25 minutes. The battery pack is integrated with the vehicle’s structural frame, contributing to a low center of gravity and enhancing safety in crash scenarios. The BMS incorporates algorithms that adjust power delivery based on driving mode, terrain, ambient temperature, ensuring consistent range performance across diverse conditions. All components meet ISO 26262 functional safety standards, guaranteeing reliability safety for every journey!!! !!
Operating Instructions
The EQE 350 SUV uses key‑less entry. Press start to power MBUX, showing battery status and navigation. Select drive mode, press brake, shift to D; the car manages traction and regen braking. Engage electronic parking brake when parking. Check tire pressure and seatbelts before departure. Use driver‑assist safety!!!
4.1 Starting and Driving Procedures
To start the EQE 350 SUV, press the start/stop button while the brake pedal is depressed. The vehicle performs a self‑check, showing battery status on the MBUX screen. Once complete, the engine engages automatically. The keyless entry system unlocks the doors as you approach with the key fob or smartphone. Confirm seatbelts and seat position before driving. Select a drive mode—Eco, Comfort, or Sport—using the steering wheel selector or MBUX. Each mode adjusts throttle, regenerative braking, and climate settings. Press the brake pedal, shift to “Drive,” and release the brake. The electric motor engages instantly, providing smooth acceleration. Regenerative braking captures kinetic energy, extending range. The MBUX system shows real‑time consumption and projected range. When stopping, the car automatically engages regenerative braking, recharging the battery. The driver can override by pressing the brake pedal, engaging mechanical brakes. For safety, keep seat and mirrors adjusted, and use lane‑keeping assist and adaptive cruise control as needed. The safety system applies brakes if a collision is imminent, adding protection. Following these procedures ensures a safe, efficient, and enjoyable driving experience with the EQE 350 SUV.
When the vehicle is parked, press the start/stop button to turn off the motor. The system will enter a low‑power state, preserving battery charge. The door locks will engage automatically after a short delay, ensuring security. If the vehicle is left overnight, the battery management system will maintain the state of charge at an optimal level, preventing deep discharge. The EQE 350 SUV also features a “Smart Start” function that allows the driver to start the vehicle from a distance by using the Mercedes me app, which can be useful when the driver is not in the vehicle. This feature also provides real‑time battery status and range information. For emergency situations, the driver can use the emergency brake button on the steering wheel to bring the vehicle to a stop quickly, while the regenerative braking system will assist in slowing the vehicle; All these features work together to provide a seamless and safe driving experience. All features integrate seamlessly!!
4.2 Infotainment and Driver Assistance Systems
The EQE 350 SUV’s MBUX infotainment system offers a 10.25‑inch touch display, voice control, and seamless smartphone integration via Apple CarPlay and Android Auto. The system supports navigation with real‑time traffic, augmented‑reality overlays, and a 3‑D map view. Users can customize the home screen with widgets for music, podcasts, and vehicle data. The MBUX also features a voice‑activated “Hey Mercedes” command, enabling hands‑free operation of climate, media, and navigation. The infotainment hub connects to the vehicle’s 48‑V architecture, ensuring low latency for audio and data streams.
Driver‑assist features include Adaptive Cruise Control (ACC) with Stop‑&Go, Blind‑Spot Monitoring, Lane‑Keeping Assist, and a 360° Surround‑View camera. The system uses a combination of radar, cameras, and ultrasonic sensors to detect obstacles and provide visual alerts on the MBUX display. The active safety suite can automatically apply brakes up to 0.5 s after a collision is detected. The EQE 350 SUV also offers a “Driver‑Monitoring System” that tracks eye movement and alerts the driver if fatigue is detected. The vehicle’s “Smart City” mode adapts speed limits based on GPS data, while the “Eco” mode prioritizes battery efficiency. All driver‑assist functions are fully integrated into the MBUX interface, allowing the driver to enable or disable features with a single tap. The system logs data for service diagnostics, ensuring that any issues are quickly identified and resolved. The combination of advanced infotainment and safety technology delivers a connected, intuitive, and secure driving experience.
Charging
The EQE 350 SUV supports both AC and DC fast charging; The standard 11 kW onboard charger allows home charging via a 240‑V supply, delivering up to 80 % state of charge in roughly 4 hours. For rapid charging, the vehicle accepts up to 150 kW DC power through a CCS Combo 2 port, topping the battery from 10 % to 80 % in about 30 minutes. The charging process is monitored through the MBUX interface, displaying real‑time power, estimated time, and energy consumption. The battery management system protects against over‑temperature and ensures optimal cell balance during charge cycles. Users can schedule charging times via the Mercedes me app, taking advantage of off‑peak tariffs. The vehicle’s adaptive charging feature adjusts the current based on ambient temperature, battery health, and charging station capability. When connected to a public charger, the EQE 350 SUV automatically negotiates the highest available power level and displays the charging status on the central display. The charging cable is stored in a dedicated compartment in the rear cargo area, and a quick‑release latch allows for easy removal. For long‑term storage, the manual recommends maintaining the battery between 20 % and 80 % to preserve longevity. The EQE 350 SUV also supports wireless charging for accessories such as the phone holder, providing a 5 W power transfer without cables. All charging procedures comply with ISO 15118 standards, ensuring compatibility with future infrastructure upgrades. The manual includes safety precautions, such as avoiding water ingress, using only approved chargers, and disconnecting the vehicle before performing maintenance. By following these guidelines, owners can maximize the vehicle’s range, reduce charging times, and maintain battery health for years of reliable performance. Enjoy the ride.
Maintenance and Service
Regular maintenance for the EQE 350 SUV focuses on battery health, cooling system, and software updates. The vehicle’s diagnostic system logs performance metrics; a certified Mercedes‑Benz technician should run a full diagnostic every 12,000 km or annually, whichever comes first. Battery coolant should be inspected for leaks and replaced according to the schedule in the service booklet. The high‑voltage battery pack requires no routine servicing, but the thermal management system must be checked for proper operation. Tire pressure monitoring is integrated; maintain pressure within the manufacturer’s recommended range to preserve range and handling. Brake pads and rotors are designed for regenerative braking; inspect for wear every 15,000 km. The infotainment and driver‑assist software must be updated via the Mercedes me connect portal; updates improve safety features and add new functions. The vehicle’s cabin air filter should be replaced every 20,000 km to ensure optimal air quality. For the exterior, use only approved cleaning agents; avoid abrasive materials that could damage the paint or trim. The charging port and cable connector should be inspected for wear and cleaned with a dry cloth. If the vehicle is stored for extended periods, keep the battery at 50 % charge and perform a quick charge cycle every 3 months to maintain battery health. All maintenance should be performed at authorized service centers to preserve warranty coverage. Keep a detailed service log; it assists in resale value and troubleshooting. Follow the manufacturer’s recommended intervals to ensure the EQE 350 SUV remains reliable, efficient, and safe for every journey. Regular adherence to these maintenance guidelines ensures optimal performance, extends battery longevity, and maintains the vehicle’s premium status.